Sending invoice reminders at inconvenient times can cause disruptions for your business and your customers. To address this, the new business hours feature ensures that reminders align with your operational schedule and time zone preferences.

Key Features

• Business Hours Configuration
  Align reminders with your operational hours, ensuring notifications are sent during appropriate times.

• Time Zone Preferences
  Choose between the customer’s time zone or your business’s time zone for reminders, ensuring accuracy.

• Automatic Application
  Once enabled, these settings will apply automatically to all future invoices.

Step-by-Step Guide

Follow these steps to enable and configure this feature:

1. Access Invoice Settings
   Navigate to Invoice Settings > Reminders in your account.

2. Enable Reminders and Set Business Hours

   • Toggle on the reminders feature.

   • Add your operational hours to ensure reminders are sent during the appropriate time frame.

3. Set Time Zone Preference

   • Select either Customer Time Zone or Business Time Zone based on your needs.

   • The default setting is Business Time Zone but can be adjusted to suit your preferences.

4. Apply Changes to Future Invoices

   • Once reminders are enabled, the new settings will automatically apply to all invoices generated after the feature is activated.

     

Why This Feature Matters

This enhancement improves flexibility and accuracy when managing reminders, ensuring they align with your business operations and the expectations of your customers. By tailoring invoice notifications, you can improve customer experience and streamline your invoicing workflow.

This guide helps you implement these new tools quickly, so your invoicing stays seamless and professional!