Smarter Call Handling with Multi-Location Support
How It Works
Gold Star Pro’s mobile app now supports Multi-Location Incoming Calls — designed for teams managing multiple sub-accounts, departments, or branches.
With this update, you can receive calls from up to 10 selected locations on your mobile device, no matter which account you’re currently viewing. That means no more missed leads, delayed responses, or call confusion — every incoming call can now reach the right person, every time.
You can even switch your active location during or after a call, so call logs, notes, and follow-ups are automatically tracked in the correct CRM workspace.
How to Use
Open the Mobile App and go to Settings → Calls/Voice.
Turn on Multi-Location Incoming Calls.
Select up to 10 locations you want to receive calls from.
When a call comes in, you’ll see the location name displayed clearly on the call screen.
After answering, you can easily switch the active location for accurate logging and follow-up.
This makes it easier for users managing multiple teams or clients to handle all incoming calls seamlessly, without switching accounts.
Why This Matters
If you’re managing multiple locations, client accounts, or rotating on-call schedules, responsiveness is everything.
Previously, team members could only receive calls tied to their active location — causing missed opportunities and extra manual work.
Now, with Multi-Location Support, you can:
Stay Connected: Receive calls from every assigned location instantly.
Respond Faster: Eliminate delays caused by switching accounts.
Increase Accuracy: Automatically log calls and notes in the correct CRM workspace.
Simplify Team Workflows: Manage multi-location activity from one app.
No more missed leads, no more juggling accounts — just smoother communication and better customer experiences.
Use Cases
Agencies: Handle client calls across multiple sub-accounts without logging out.
Franchise Teams: Manage incoming calls from different branches or regions.
Sales Teams: Route calls to the right rep across shared or rotating territories.
Support Desks: Ensure every inquiry reaches the right department instantly.
Gold Star Pro’s Multi-Location Call Support brings clarity and speed to mobile communication — helping you stay responsive and organized no matter where you work.
