In this post, we'll cover two key updates: the new regulatory requirements for UK 10DLC numbers and a powerful addition to the messaging error trigger system. These features will make managing compliance and message sending more efficient and streamlined.

UK 10DLC Regulatory Update: What You Need to Know

Who is impacted?
All users managing UK 10-digit long code numbers (10DLC) need to be aware of new regulatory requirements. As of October 31st, legacy UK numbers must be linked to a UK bundle for compliance.

What is a UK bundle?
A UK bundle refers to a set of regulatory documents confirming your eligibility to use a number in the UK. This varies by country, but generally, it involves submitting proof of address or other documentation confirming the right to use the number.

Action Required:

• Accounts with legacy UK numbers will now be flagged with a “UK Bundle Required” badge.

• To maintain functionality, ensure that all UK numbers are linked to an existing UK bundle or create a new one. This can be done directly within the platform.

  

SMS Messaging Error Trigger: A Game-Changer for Workflows

New Messaging Error Trigger in Workflows
Managing SMS messaging errors has just become a lot easier. You can now trigger workflows based on specific SMS error codes, allowing for better response handling and automation.

How It Works:

• Inside the workflow builder, there’s a new “Messaging Error” trigger. This allows you to target specific error codes that may occur when sending SMS messages.

  

• You can set conditions around these errors and take different actions based on the specific error code.

  

Examples of SMS Error Codes:

• $30,700 – Security Violation

• $30,034 – A2P Registration Pending

• $30,005 – User Inactive or Unreachable

• SMS DND Enabled – Do Not Disturb (DND) status

• Landline Number – Message sent to a landline

Why This Matters:
Previously, you might have received a generic “message failed” notification, but now, with error-specific triggers, you can take precise actions based on the type of error.

Practical Use Cases for the New Trigger

• Handling Landline Numbers: Automatically mark a number as DND if it's identified as a landline, preventing future SMS attempts.

• Differentiating Errors: Use error codes to distinguish between issues like toll-free verification problems or inactive users. This allows more accurate troubleshooting and improved automation flows.

By introducing this feature, Gold Star Pro is enabling users to handle messaging failures with precision, saving time and reducing frustration.

With these updates, UK number compliance is simplified, and managing SMS delivery issues in workflows becomes more intuitive. Be sure to review your account and take advantage of these enhancements to keep your communications running smoothly.