Simplify Client Messaging Right Inside Google

Simplify Client Messaging Right Inside Google

September 03, 20251 min read

Gold Star Pro now gives you an easier way to connect with clients. You can add WhatsApp and text message options directly to your Google Business Profile (GBP). This means potential clients can reach you in the way that’s most convenient for them — without the hassle of missed calls or complicated setups.


What’s New

  • Add WhatsApp and Text Message contact options to your GBP listing.

  • Be reachable by clients who prefer messaging over phone calls.

  • If both fields are added, text message will automatically show first.


Why It Matters

  • Quick communication: Today’s clients expect fast, convenient replies.

  • More trust: Easy messaging builds confidence and stronger client relationships.

  • Better visibility: Complete profiles get more engagement and stand out in search results.


How It Works

  1. Go to Reputation → GBP Optimization in Gold Star Pro.

  2. Scroll down to the Phone Number field.

  3. Add or edit your numbers for Text Message and WhatsApp.

  4. Save your updates — changes sync directly to your Google listing.


Customer Impact

By making it easy for potential clients to message you right from Google, you:

  • Create more chances for quick conversations.

  • Build trust with simple, direct communication.

  • Increase profile completeness, helping you rank higher in search.

This small change helps you stay more available — without adding more work.

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