Send Client Documents Straight to Their Phone

Send Client Documents Straight to Their Phone

September 01, 20251 min read

What’s New?

Now you can send client documents through text message.

  • Send via SMS only or combine with email.

  • Set your own default delivery option.

  • Create quick SMS templates so it’s simple and consistent.

  • Send one by one or through automated workflows.

This means your clients see and sign faster — without things slipping through the cracks.


Step 1: Set Your Defaults

  • Go to Documents & Contracts → Settings → Customer Notifications.

  • Choose your default delivery option (email, SMS, or both).

  • Save your settings.

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Step 2: Create Quick Text Templates

  • Go to Marketing → Snippets.

  • Add a new SMS template.

  • Example: “Your document is ready. Please review and sign.”

  • Save it.

Now, whenever you send a document, you can pick this pre-written text instead of typing from scratch.


Step 3: Send to One Client

  • Open the document.

  • Click Send.

  • Choose how (email, SMS, or both).

  • If using SMS, select your saved text template.

  • Review and send.


Step 4: Send Through a Workflow

  • Go to Automation → Workflows.

  • Add a “Send Document” action.

  • Choose how it’s sent (email, SMS, or both).

  • Save.

Now, whenever the workflow runs, Gold Star Pro sends the document automatically.


Step 5: Keep Contacts Up to Date

  • Gold Star Pro now pulls client contact info directly into documents.

  • This means you don’t have to retype emails or phone numbers.

  • Just pick the client, and their details fill in automatically.


Why This Matters

  • Emails get lost — texts are opened almost instantly.

  • Clients get documents in the way they prefer.

  • Faster responses mean faster signatures.

  • Less chasing, more coaching.

With Gold Star Pro, sending and signing documents is quick, simple, and stress-free.

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