How It Works

You can now customize the Event Reminder Emails sent from your Communities — giving you more control over branding, tone, and personalization.

Instead of sending generic reminders, you can now tailor your messages to match your community’s style, adjust the content, and create new templates directly from your settings.

This feature allows you to keep every email on-brand while improving engagement and connection with your members.

How to Use

1. Go to Client Portal → Memberships → Settings → Email Settings → Communities → Event Reminder Email.

2. Choose whether to edit an existing template or create a new one.

3. Personalize the email content — including text, layout, and tone.

4. Save your updates and send a test to preview how it looks to members.

That’s it — your community event reminders will now reflect your brand’s personality and message.

What’s New

Fully Customizable Templates:
Edit or build new event reminder emails directly inside Communities.

Personalized Content:
Add your own messaging, links, and brand details.

Consistent Branding:
Keep your tone and visuals aligned with the rest of your community communication.

Smarter Engagement:
Personalized reminders help boost attendance and connection with your members.

Why This Matters

Small touches make a big difference in community engagement.
With this update, you can send reminders that sound like you — not system defaults.

Whether you’re hosting live sessions, workshops, or group meetups, customized reminders keep members connected, informed, and more likely to show up.

Use Cases

• Coaches & Mentors: Send personalized reminders that reinforce accountability.
• Course Creators: Match event invites with your course branding.
• Community Managers: Keep group activities top-of-mind with friendly, on-brand messages.
• Agencies: Customize reminders for each client’s community events.

This update brings personalization to the heart of your community management — helping every interaction feel thoughtful, cohesive, and on brand.