If you’ve ever wondered why certain time slots on your calendar are unavailable even when they seem open, a new feature will transform how you manage scheduling. The "Troubleshoot Calendar" tool offers a clear and intuitive way to debug calendar slots and resolve conflicts in minutes. Let’s dive into how it works and how to make the most of it.

Step 1: Accessing the Troubleshooting Tool

To get started, navigate to the Calendar section in your Gold Star Pro account. Here’s how:

1. Open the Calendar section.

2. Locate the three dots in the upper-right corner of the screen.

3. Click on "Troubleshoot Calendar" in the dropdown menu.

   

This will open a detailed view of your calendar, showcasing both available and unavailable slots.

Step 2: Understanding Slot Availability

The troubleshooting tool provides insights into why certain slots are unavailable. For example:

• Blocked by user time slots: Displays when a team member has manually blocked time.

• Look busy feature: Indicates if the system is automatically limiting availability to create a "busy" appearance.

• Slot maximum reached: Signals if the slot's booking capacity is full.

• Other booked events: Identifies conflicting appointments or overlapping reservations.

  

Hovering over a slot reveals these details, making it easier to pinpoint and resolve issues.

Step 3: Fixing the Issues

Once you’ve identified the reason behind an unavailable slot, here’s how you can address it:

• Adjust user schedules to free up blocked times.

• Disable the Look Busy feature for full transparency.

• Modify booking settings to allow more appointments in the slot.

• Reschedule or adjust conflicting bookings as needed.

This real-time visibility ensures you can make immediate corrections without guesswork.

Why Use the Troubleshooting Tool?

• Clarity: Easily understand why slots are unavailable.

• Efficiency: Resolve calendar issues in minutes.

• Control: Fine-tune availability settings without frustration.

With the "Troubleshoot Calendar" tool, managing your schedule is no longer a guessing game. Take control of your calendar today and ensure your availability reflects your needs perfectly.