Manual Payment Support for Forms & Surveys

Manual Payment Support for Forms & Surveys!

February 24, 20251 min read

Gold Star Pro now offers manual payment support for selling products through forms and surveys. This update allows businesses to accept offline payments such as cash, bank transfers, checks, and more, ensuring a seamless way to track and process orders.

Available Payment Types

Gold Star Pro now supports two types of manual payments:

  • Cash on Delivery (COD): Customers pay in cash upon receiving their order.

  • Custom Payment Methods: Includes bank transfers, checks, card payments, or any other offline method.

How to Enable Manual Payments

  1. Navigate to Manual Payment Settings

    • Go to Payments > Integrations > Manual Payment Methods.

    • Enable COD or Custom Payment Methods as needed.

  2. Set Up Payment Descriptions

    • Add a description and post-purchase message for each payment method.

    • Ensure manual payment options are enabled specifically for forms and surveys.

How It Works in Forms & Surveys

  1. Automatic Payment Option Display

    • When a product is added to a form or survey, the manual payment option appears in the payment selection automatically.

  2. Processing Orders & Collecting Payments

    • When a customer submits a form with a manual payment option:

      • The order appears in Payments > Orders with a Pending status.

      • Businesses can mark the order as paid and select the payment method (cash, card, bank transfer, etc.).

      • Payment status updates sync with the Form Submissions section.

Key Benefits & Use Cases

  • Greater Payment Flexibility – Accept various offline payment methods.

  • Seamless Order Tracking – Manage all orders and payments in one place.

  • Automatic Synchronization – Payment status updates reflect in both Orders and Form Submissions.

  • Perfect for Cash-Based Businesses – Ideal for businesses that rely on cash or offline transactions.

With manual payment support, businesses can expand their payment options, making transactions smoother and more convenient for customers using forms and surveys.

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