Manage Reviews Smarter with New AI Features

Manage Reviews Smarter with New AI Features

October 23, 20251 min read

We’ve enhanced Reviews AI to make it smarter, more secure, and more flexible — now at a lower cost. With these new updates, agencies and locations can unlock the full power of AI-driven review management while maintaining full control over permissions, compliance, and agent management.

You’ll get improved reliability, smarter automation, and full HIPAA compliance — all while paying less than before.


How to Use

  1. Go to Reputation → Settings → Reviews AI in your Gold Star Pro account.

  2. Connect your Google Business Profile (GBP) if not already linked.

  3. Confirm the new GBP Notification prompt that ensures Reviews AI is active.

  4. Set granular Agent Permissions to decide who can create, edit, and manage AI responses.

  5. Monitor responses and compliance activity in real time.

Each location can now manage its own Reviews AI agents, while agencies maintain top-level control.

Why This Matters

This update gives you more control, more compliance, and better results — all for a fraction of the cost.

With smarter permission controls, you can confidently delegate review management to specific users or locations without sacrificing oversight. Plus, the addition of HIPAA-compliant AI-generated responses means Reviews AI can now be safely used in health-related industries.

And the best part? Pricing has dropped from $60 to just $30 per location, giving you more capability for less.


Use Cases

Multi-Location Businesses: Assign AI review agents per location while keeping agency-wide control.
Healthcare Providers: Confidently use AI review replies with full HIPAA compliance.
Agencies: Manage client permissions more easily while cutting operating costs in half.
Reputation Teams: Track all AI responses and compliance activity in one simple dashboard.

The new Reviews AI update makes managing feedback simpler, safer, and more affordable — the smartest way yet to stay on top of your reputation.

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