Guide Clients with WhatsApp List Messages

Guide Clients with WhatsApp List Messages

August 29, 20251 min read

What’s New?

Inside Gold Star Pro, you can now create WhatsApp list messages that make conversations clearer and more structured. Instead of long back-and-forth chats, you can present clients with a menu of options to choose from — making it easy for them to respond and for you to guide the conversation.

With list messages, you can:

  • Add multiple sections (like “Plans” or “Services”)

  • Include rows under each section with short descriptions

  • Combine with buttons, contact cards, or location sharing


Why You’ll Love It

  • Simplify conversations. Clients choose from a clear list instead of typing.

  • Save time. Guide them to the right option faster.

  • Look professional. Structured menus feel polished and easy to use.


How to Use It

  1. In Automations, select WhatsApp Interactive Messages.

  2. Choose Message Type → List.

  3. Add your sections, rows, and descriptions.

  4. Save and test to confirm it works smoothly.


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