Managing and responding to reviews across multiple platforms can be time-consuming. To make things easier, you can now integrate various review platforms directly into your account. This guide walks you through the setup process, supported platforms, and the key benefits of integrating your reviews into one centralized dashboard.

Steps to Integrate Review Platforms

1. Log in to Your Account

Start by signing into your account.

2. Navigate to Settings

On the left sidebar, click on the Settings option.

3. Go to Integrations

Under the Settings menu, locate and click on the Integrations tab.

4. Enter Your Page URL

• On the Integrations page, find the section to input your page URL for each platform.

• Enter the direct URL of your business’s review page (e.g., your Yelp or Google Business profile).

5. Fetch Reviews

• Click the Fetch Reviews button.

• The system will automatically pull in the latest reviews from the selected platform and display them on your dashboard.

6. Repeat for Multiple Platforms

• Follow the same process for additional review platforms.

• Once integrated, all reviews will be visible in one place for easy monitoring and response.

Supported Review Platforms

You can integrate reviews from the following platforms:

General Review Sites: Yelp, TrustPilot, TripAdvisor, Better Business Bureau, Consumer Affairs
Industry-Specific Platforms: Avvo (legal), Healthgrades (healthcare), CarGurus (automotive), Zillow (real estate)
E-commerce & Marketplaces: Amazon, eBay, AliExpress, Etsy, Google Shopping, ProductReview
Travel & Hospitality: Airbnb, Booking.com, Hotels.com, Expedia, Agoda, VRBO
Employment & Business Reviews: Glassdoor, Indeed, Capterra
Food & Dining: Zomato, OpenTable, FourSquare
Upcoming Platforms: AliExpress, ProductHunt, CitySearch, ApartmentRatings

Key Benefits of Integrating Review Platforms

• Centralized Management – View all your reviews in one dashboard, eliminating the need to check each platform separately.

• Faster Response Time – Quickly respond to reviews without logging into each individual review site.

• Reputation Monitoring – Keep an eye on your brand’s public perception and address concerns efficiently.

• Time-Saving Workflow – Automate review-fetching to streamline your review management process.

Troubleshooting Tips

If you encounter issues while integrating a review platform, try these solutions:

• Check the URL – Ensure that the page URL is correct and points directly to your business’s review section.

• Verify Permissions – Confirm that you have the necessary access to pull reviews from the selected platform.

• Clear Cache – Sometimes, browser cache issues can affect integration; clearing it may help.

• Support Assistance – If issues persist, reach out to support for further help.

By integrating multiple review platforms, you can simplify online reputation management, save time, and enhance customer engagement. Start streamlining your reviews today!