Brand Your Links with a Custom Domain

Create Custom Links With Your Own Domain

May 01, 20241 min read

With our Branded Domain Links you can brand your system-generated links to represent a chosen domain. We highly recommend adding your API domain to increase deliverability and brand recognition when sending out links.

Setting a Branded Domain updates the domain shown in the links that are generated for:

  • Forms

  • Surveys

  • Calendar Links

  • Trigger Links

  • Shortlinks


Note: For Review Links, Branded Domain setup is currently unavailable and is under development. 

To configure a branded domain within your Account: 

  • Go to "Settings" > "Business Profile" and scroll to the Branded Domain field

  • Enter the sub-domain you want the system to use when creating links (something like links.yourdomain.com)

Branded Link Settings

  • Click the "Add Domain" button and the domain connect wizard will launch. Follow the prompts to have the wizard automatically create the CNAME in your domain registrar

If you need to create the CNAME manually:

  • Go to your domain registrar and create a CNAME record in your DNS settings for (using the example above) 'links' that points to brand.ludicrous.cloud

  • IMPORTANT: Scroll to the bottom of Sub-Account Settings > Business Profile page and click the "Update Information" button to save your changes.

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