Conversations: Folders and Search Support for Snippets

Conversations: Folders and Search Support for Snippets

November 02, 20243 min read

The latest Snippets update in Gold Star Pro offers a huge upgrade for those who rely on efficient, organized messaging. With new features including folder organization, search options, and an enhanced snippet builder, you can now create, find, and manage your snippets with ease. These upgrades are designed to save you time and keep your snippets consistently formatted across your tasks.

Let’s walk through how these new features work and how you can start using them today.

What’s New in Gold Star Pro Snippets?

  1. Organize Snippets into Folders
    Folders allow you to group and organize your snippets for fast access and easy management. Here’s how to make the most of this new feature:

    • Creating Folders:
      Start by creating folders to categorize your snippets by project, type, or use case. For instance, you might set up separate folders for
      Email Snippets, SMS Templates, and FAQs.

    • Moving Snippets into Folders:
      To organize existing snippets, select the snippets you want to move, click the "Move to Folder" option, and place them into the relevant folder. This is particularly useful for grouping similar snippets for different messaging channels.

    • Folder Navigation:
      Once your snippets are organized, easily navigate through your folder structure to locate specific items. No more scrolling through endless lists—now you can find the right snippet in seconds!

    • Using Folders in Conversations Composer:
      The folder view is now accessible in the Conversations Composer, enabling seamless access to organized snippets. If you prefer, you can continue using snippets in a single list without folders, making foldering an optional tool.

  1. Search and Filter Snippets

    Finding snippets quickly is essential, and the updated search feature makes it easy. Here’s how it works:

    • Search by Snippet or Folder Name:
      Instantly locate snippets by typing in the snippet name or folder title. This feature is particularly useful when you need to locate a snippet quickly without navigating folders.

    • Filtering by Type:
      Narrow down your search further by filtering snippets by type, such as Email or SMS. This option simplifies the process of finding snippets that fit specific communication needs.

    • Duplication for Quick Variations:
      Need a similar snippet with just a few tweaks? Now you can duplicate snippets instantly, allowing you to create variations without starting from scratch.

  2. Improved Conversations Composer Layout

    The updated Conversations Composer layout enhances accessibility, making it easier to find and use snippets:

    • Enhanced Layout for Faster Selection:
      The layout in Conversations Composer has been revamped to make snippet selection faster and more intuitive. Whether you’re using a foldered view or a single list, the improved design streamlines the workflow for easier use.

    • Foldered View for Quicker Access:
      With the foldered view in the Conversations Composer, you can locate and use snippets even faster by accessing them directly from organized folders.

  3. Unified Snippet Builder

    The updated Snippet Builder brings consistency across the platform, ensuring that all formatting stays uniform:

    • Consistent Editor Experience:
      Both the Conversations Composer and Snippet Composer now share the same editor, making it easier to maintain consistent formatting.

    • Avoiding Formatting Issues:
      This unified builder helps reduce formatting errors, ensuring your snippets look the same no matter where they’re used. Perfect for maintaining a cohesive experience across channels!

Benefits of the Snippets Upgrade

With these enhancements, managing snippets in Gold Star Pro is easier than ever:

  • Ease of Use: Easily locate, organize, and edit snippets without digging through lists or reformatting.

  • Time-Saving: Spend less time searching and more time focusing on impactful work.

  • Better Organization: Keep snippets structured in folders for quick and clear access.

  • Consistent Formatting: A unified editor ensures your snippets maintain the same look across all messaging.

Start exploring these features today and enjoy a more organized, efficient, and consistent snippet experience with Gold Star Pro!

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